Questions and answers. Everything in one place.
Who builds it, how long it takes, what it costs and what happens after launch.
Getting started.
Will I actually be working with you?
Yes. Stature by Kels is just me. I’m the one you talk to, the one who designs and builds your site, and the one who answers when you call.
Do you only work with businesses in Regina?
I’m based in Regina, Saskatchewan, and most of my clients are local businesses here, but I work with businesses anywhere.
What kinds of businesses do you build for?
I’m happy to build for any business I can help, in Regina or anywhere else.
Do I have to book a call?
No. If you’d rather write it down, send a message and I’ll reply by email. A call is just the quickest way to work out what your business needs.
How quickly will I hear back?
Within 48 hours on working days. That’s the longest you’ll wait.
What do I need to have ready?
Nothing to start. After our first conversation I ask for what the site needs: your logo, any photos you have, and the details of what you offer. If you already have a domain or a Google profile, I’ll need access to those too.
The build.
How long does it take?
Most sites take 4 to 6 weeks from kickoff to launch, and your timeline is written into the scope before anything starts. You get a private preview link in week one, so you can watch it come together.
Do you use templates?
I start from my own tested layouts, which keeps the build quick, and design every site around your business: your clients, your photos and what you need visitors to do.
Do you write the words for my site?
Yes. I draft the words from what you tell me and send me, and we shape them together through the rounds of changes until they sound like you. It’s included in the price.
Can you redesign the website I already have?
Yes. A redesign is a new custom build at the same price. I keep what’s worth keeping, like your words, photos and domain, and set up the move so Google can follow your old pages to the new ones.
When does my Google profile go live?
I start it on day one. Google decides how and when a business profile is verified: it can take a few days, and sometimes Google asks the owner for a short video. Your site can launch before it finishes, so it never holds anything up.
Who owns the website when it’s done?
You do. Once it’s paid for, the site, its files, your domain and your Google profile are yours, whichever monthly plan you choose. If you ever leave, I’ll help you move it.
Pricing and payment.
Why does a website cost $3,000?
Because it’s designed around your business and set up to make getting in touch easy. The design, booking setup, pages structured for Google, your Google profile setup and analytics are all included. You get a written scope and a fixed price before anything starts, so the number never changes without your say. If you start on Visibility for your first 12 months, the build is $1,500.
Can I spread the cost?
Yes. Pay half, $1,500, to start and the other $1,500 at launch, and you can split either payment with Klarna or Afterpay. Or start on Visibility for your first 12 months and the build is $1,500, half at the start and half at launch. Either way the price is fixed in writing before anything starts.
How much does a website cost per month?
After the build, $99 or $300 a month, plus tax. Every site I build is hosted and looked after on Care or Visibility, so it stays fast, secure and up to date. Both are month to month (the half-price build comes with 12 months of Visibility), and if you ever leave, the site is yours and I help you move it.
What isn’t included?
Logos and branding, photography, paid ads, social media, your booking software’s own subscription and email hosting. I can point you to people I trust for most of these.
After launch.
Who hosts the website, and what if something breaks?
I do. Hosting, security and backups are part of your monthly plan, and if something breaks, I fix it.
Can I make changes after it goes live?
Yes. Small changes like new hours, prices, text or a photo are part of your monthly plan: up to 30 minutes a month on Care, and about an hour on Visibility. Anything bigger, like a new page, gets a price before I start. For the first 30 days after launch, fixes are free.
Can I update the website myself?
Not directly. Your site is custom-built rather than made in a page builder, so you send me the change and I make it. Small changes are part of your monthly plan.
How will I know it’s working?
Google Analytics and Search Console are set up before launch, so you can see your visits and the searches people use to find you. On Visibility, you also get a short report every month: three numbers, what was done, and what’s next.
Can you guarantee I’ll rank first on Google?
No, and be careful of anyone who does. Google decides rankings, and no one controls what an AI assistant says. My job is to give your site and your Google profile the best possible chance, and to show you what was done and what’s changing.
What happens if I cancel?
Your plan ends at the end of the month you’ve paid for, with no fees. If you took the half-price build, leaving in the first 12 months means paying the rest of the discount, $125 for each month left. The site is yours, your domain and Google profile are in your name, and up to an hour of help moving everything is free.
Book a free 15-minute call.
Pick a time that suits you.
Rather not pick a time? Call or text (306) 519-0708, email kellen@staturebykels.ca, or send a message.
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